shipping
& pickup

—in English.

  • Orders are typically dispatched 1-2 times a week, so handling times may vary. Please allow up to 6-8 business days for processing.

    If you need your order on short notice, contact me via email at sidsel.from.ssspace@gmail.com or through the contact form before placing your order.

    All packages in Denmark are shipped with GLS to the nearest parcel shop or to your home. Shipping costs are calculated based on the order's weight at checkout. The indicative delivery time from dispatch is 1-4 business days. Currently, the standard shipping price starts from 49 DKK incl. VAT.

    Current national rates:
    GLS package shop
    0-0,99 kg: 49 DKK incl. taxes
    1-4,9 kg: 59 DKK incl. taxes

    GLS private delivery
    0-0,99 kg: 70 DKK incl. taxes
    1-4,9 kg: 80 DKK incl. taxes

    You will receive an email when your order is packed and on its way to the post office. The email will include track-and-trace information from the shipping company.

    Please be aware that delivery times may be longer during peak periods. ssspace cannot be held responsible for delays once the shipment is handed over to the shipping company.

    For more information about shipping and delivery, please read the Terms & Conditions.

  • ssspace would love to ship internationally.

    As a standard, ssspace offers shipping for selected European countries and the US via the checkout. Shipping fees vary based on your location and the total weight of your order.

    Current international rates for ready-to-ship items:
    Sweden & Germany: from 110 DKK
    Netherlands: from 145 DKK
    Norway: from 350 DKK
    Europe Zone 1: from 175 DKK
    Europe Zone 2: from 250 DKK
    UK: from 225 DKK
    US: from 300 DKK

    Shipping for all other items are calculated individually. Please contact me directly for any inquries about shipping of one-off vessel and the like.

    International shipping times vary, and your package might be underway for up to 7-14 days.

    Please get in touch if your country is not on the shipping list during checkout, if you are outside of the EU or US or if you have any other questions. Send an email to sidsel.from.ssspace@gmail.com and we will work out a solution.

  • You can pick up your order at my studio in Frederiksberg by appointment. I do not have regular studio hours, so pickup is not possible every day. Please still expect a processing time of up to 6-8 days for pickup.

    If you wish to pick up your order by appointment, select “Pickup in store” instead of shipping during checkout.

    I will then contact you via email within 24 hours or on the next business day with information on when your order is ready for pickup. We will subsequently agree on a pickup time that suits us both.

    Pickup can typically be arranged from Wednesday to Friday between 9 AM and 5 PM. Please note that pickups may not be possible during holidays and similar periods.

    If you wish to pick up your order quickly or at a specific time, please contact me at sidsel.from.ssspace@gmail.com before placing your order.

    If you wish to pick up after purchasing shipping, the shipping fee will not be refunded.

levering
& afhentning

—på dansk.

  • Bestillinger afsendes typisk 1-2 gange om ugen og derfor kan ekspeditionstiden variere. Beregn en ekspeditionstid på op til 6-8 hverdage.
    Skal du bruge din ordre med kortere varsel så kontakt mig via mail på sidsel.from.ssspace@gmail.com eller via kontaktformularen inden du placerer din bestilling.

    Alle pakker i Danmark sendes med GLS til nærmeste pakkeshop eller til dit hjem. Fragt beregnes på baggrund af ordrens vægt ved checkout. Den vejledende leveringstid fra afsendelse er 1-4 hverdage. Vær opmærksom på at webshoppens betalingsplatform, Stripe, autoriserer din betaling når din ordre er placeret, selvom der kan være nogle dages ekspeditionstid.

    Fragtrater:

    GLS pakkeshop
    0-0,99 kg: 49 kr. inkl. moms
    1-4,9 kg: 59 kr. inkl. moms

    GLS levering til privat adresse
    0-0,99 kg: 70 kr. inkl. moms
    1-4,9 kg: 80 kr. inkl. moms

    Du modtager en email når din ordre er pakket og på vej til posthuset. I mailen finder du track-and-trace-information fra fragtselskabet.

    Vær opmærksom på, at leveringstiden kan være længere i spidsbelastningsperioder. ssspace kan ikke stilles ansvarlig for eventuelle forsinkelser efter overlevering af forsendelsen til fragtselskabet.

    International fragt tilbydes til flat rates afhængig af destination. Se sektionen for information på engelsk. Kontakt mig for en specifik fragtløsning, hvis din destination ikke allerede findes ved checkout.

    Læs handelsbetingelserne for yderligere information om fragt og levering.

  • Du kan afhente din ordre i mit værksted på Frederiksberg efter aftale. Jeg har ikke regelmæssige værkstedstider, og afhentning er derfor ikke muligt alle dage. Forvent stadig en ekspeditionstid på op til 6-8 dage ved afhentning.

    Ønsker du at afhente din ordre efter aftale, skal du vælge “Afhent i butik” i stedet for forsendelse i forbindelse med check-out.
    Jeg kontakter dig efterfølgende via email indenfor 24 timer eller på næste kommende hverdag, med info om hvornår din ordre er klar til afhentning. Vi aftaler herefter et afhentningstidspunkt, der passer os begge.

    Afhentning kan typisk aftales onsdag - fredag mellem kl. 9-17. Der tages forbehold for at afhentning ikke er muligt i forbindelse med ferier og lignende.

    Vil du gerne afhente din ordre hurtigt eller på et særligt tidspunkt, så kontakt mig endelig på mail sidsel.from.ssspace@gmail.com forud for din bestilling.

    Ved ønske om afhentning efter at køb af fragt er foretaget, refunderes fragtgebyret ikke.